Frequently Asked Questions
Q: Are your watches authentic and brand new?
A: Definitely! All watches sold by us are completely authentic and in brand-new condition. We carefully source each timepiece from reputable international suppliers. This means you're guaranteed a genuine watch that's fresh, original, and meets the highest quality standards.
Q: Why are your prices lower than others?
A: We manage to keep our prices lower by buying watches in bulk directly from international suppliers. This bulk purchasing helps us secure special discounts on selected models. Additionally, by eliminating middlemen and avoiding extra fees often charged by online marketplaces, we significantly reduce our operational costs. These savings allow us to offer you attractive prices without ever compromising on the quality of the watches.
Q: How do you handle shipping?
A: We proudly offer complimentary express shipping via FedEx , including full online tracking capabilities. You’ll be able to follow your order's journey from dispatch to doorstep, providing peace of mind knowing your watch is on its way quickly and securely—completely free of charge. Prompt and reliable delivery is always our commitment!
Q: Do your watches come with a warranty?
A: Certainly! Our watches come with reliable warranties covering a broad selection of brands as detailed on our warranty information page. The specifics of each warranty can vary depending on the brand and model you select, but you can always feel confident that your investment is protected. For complete warranty terms, please visit our dedicated warranty page.